Returns & Exchanges

Need to return a product contact us on 01254 846 469

Exchanges
If you would  like to return your product for an exchange, it must be sent back to the address below within 30 days of you receiving the goods. Please also make sure you include the full product name you wish to exchange your order for. We can only exchange items to the same value of the returned item.We strongly recommend sending your products back using a tracked delivery service as we are not liable for any lost items.

Please clearly state on the packaging your order number that the return relates to on your parcel.

Please note: we cannot accept any exchange any items which have been opened due to Health & Safety reasons. We can only accept returns that are in their original condition, & all goods are inspected on return. Please ensure you package the goods correctly so the product is not damaged in transit. In the unlikely event that an item is returned to us in an unsuitable condition, we reserve the right to refuse a refund/exchange.

Taste: Taste is subjective to each individual and therefore we will not be able to offer any exchange or refunds due to taste.

Refunds
If you require a full refund, you must notify us and it must be sent back to the address below within 30 days of you receiving the goods. We strongly recommend sending your products back using a tracked delivery service as we are not liable for any lost items and please state this on your returns note.
All refunds are issued within 48 hours of returns being accepted.

Please note: we cannot accept any returns which have been opened due to Health & Safety reasons. We can only accept returns that are in their original condition, & all goods are inspected on return. Please ensure you package the goods correctly so the product is not damaged in transit. In the unlikely event that an item is returned to us in an unsuitable condition, we reserve the right to refuse a refund/exchange.

Taste: Taste is subjective to each individual and therefore we will not be able to offer any exchange or refunds due to taste.

Returns address:

Vitabody Ltd
A1 Challenge Court
Blakewater Road 
BB1 5EU

If you require any assistance then please feel free to contact us on 01254 846 469